Contact Us

Get in Touch Today

Ready to start? Fill out our referral form or email us directly. We'd love to hear from you and learn how we can support your journey.

Referral / Enquiry Form

Email Us

info@lolomacare.com.au

Send Email

Referrals

Use the form on this page or email us directly.

Open Form

Response Time

We'll respond to your enquiry during our business hours.

Monday – Friday, 9:00 AM – 5:00 PM

Frequently Asked Questions

Find answers to common questions about our services and the NDIS.

The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides funding for disability support services. You may be eligible if you are an Australian citizen or permanent resident aged 7-65 with a permanent and significant disability. Visit the NDIS website or contact us for guidance on the access process.

We provide services across metropolitan and regional Victoria. Whether you're in Melbourne's western suburbs, northern suburbs, or regional areas, please get in touch to confirm service availability in your location.

Yes! We support participants who are self-managed, plan-managed, or NDIA (agency) managed. Our team can work with your plan manager or help you understand your funding options.

Absolutely. We carefully match support workers to participants based on needs, preferences, and personality. If you're not comfortable or would like a change, we'll happily reassign staff to ensure you receive the best possible support.

You can make a referral by filling out our online referral form above, or by emailing us at info@lolomacare.com.au. Referrals can be made by participants, family members, support coordinators, or other providers.

Yes. All our support workers hold relevant qualifications, have undergone comprehensive training, and have passed NDIS Worker Screening Checks. Your safety and wellbeing are always our top priority.

Refer Now